Awards / Accolades



 

OKANAGAN LIFE MAGAZINE #1- READERS CHOICE

We are proud to have been voted the #1 Marine Dealer in the Okanagan for the past 13 consecutive years.
We would like to take this opportunity to thank all of our loyal customers and the Okanagan Life readers that have voted for us. We will continue to strive to serve the boaters in the Okanagan to the highest standards.
  
 


  BOATING INDUSTRY - TOP 100 MARINE DEALERS  
 
For the third year running, Boating Industry Magazine has placed Dockside Marine in the North America's Top 100 Dealer category! These dealers display a consistent and clear understanding the the profitability of the organization is directly related to the extent that it focuses on customer satisfaction as they prepare for future success with sound planning, marketing and training initiatives this ensures an execptional boating lifestyle. They provide customers with an experience worth returning for and recommending to others.

 

MARINE INDUSTRY - FIVE STAR DEALER CERTIFICATION

This program is part of the Grow Boating Initiative and is designed to continuously improve the consumer boating experience. Dealers are required to meet strict criteria and high standards in: operations, facilities, professional sales and service processes and customer satisfaction and employee training and satisfaction. Marine Five Star Certified Dealers also must adhere to the industry's Consumer Bill of Rights.  


  BRUNSWICK - MASTER DEALER  

The Brunswick Master Dealer program takes certification to a whole new level with best practices and in-depth processes for every facet of the dealer's business. Dockside Marine must meet a variety of Brunswick developed dealer standards on the major areas of customer satisfaction, employee satisfaction, employee training, facility appearance, sales, service and parts processes, market planning and performance tracking. It's an ongoing process with updated standards and re-certification each year.